Which of the Following Is in Keeping with the Current

question 18

Multiple Choice

Which of the following is in keeping with the current view of organizational change?

• A) Organizational change is a project.
• B) Organizational change is a continuous process.
• C) Organizational change is an event.
• D) Organizational change involves unfreezing behavior, changing the behavior, and then refreezing the new behavior.
• E) All of the above

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Definitions:

Cross-Functional Processes

No single functional area is responsible for a process’s execution.

BPC

Business Process Consulting, which involves helping organizations improve their efficiency and effectiveness through analyzing and redesigning business processes.

Supplier Relationships

The management of interactions and engagements between a company and the businesses that supply goods and services to it.

Internal Customer

An employee or department within an organization that receives goods, services, or information from another employee or department, as part of the company's internal processes.