What Are the Three Categories of Approaches for Managing and Resolving

question 18

Multiple Choice

What are the three categories of approaches for managing and resolving conflict?

• A) Avoidance, defusion, and confrontation
• B) Avoidance, apathy, and defusion
• C) Ignorance, indifference, and apathy
• D) Defusion, apathy, and avoidance
• E) Indifference, avoidance, and role playing

---

Definitions:

Crossed Claisen Condensation

A reaction involving the condensation of two different esters or an ester and a carbonyl compound in the presence of a strong base, producing a β-keto ester or a β-diketone.

Methyl Pentanoate

An ester formed from methanol and pentanoic acid, used in flavorings and fragrances.

β-Ketoester

An ester compound containing a ketone group (C=O) at the beta-position relative to the ester group.

Claisen Condensation

A chemical reaction where two esters or an ester and a carbonyl compound react in the presence of a base to form a β-keto ester or a β-diketone.