Which of the Following Is the Most Important Tool in Establishing

question 80

Multiple Choice

Which of the following is the most important tool in establishing a relationship with the customer?

• A)company Web site
• B)company CRM system
• C)Facebook
• D)search engine display ads

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Definitions:

Borrowing

The act of obtaining or taking funds from another party with the promise of returning the principal, along with interest, at a later date.

Lobbying Efforts

Activities aimed at influencing public officials and legislators to enact or reject certain legislation or policies, often carried out by lobbyists or advocacy groups.

Producers

Individuals or companies that create or supply goods and services to the market.

Political Process

The mechanisms, activities, and institutions through which citizens and groups use power to influence government and policy.