Which of the Following Features of E-Commerce Technology Has Reduced

question 21

Multiple Choice

Which of the following features of e-commerce technology has reduced the cost of delivering marketing messages and receiving feedback from users?

• A) ubiquity
• B) richness
• C) interactivity
• D) universal standards

---

Definitions:

Salesclerks

Employees in retail environments who assist customers with finding products, answering questions, and processing payments.

Sales Orientation

A business approach that prioritizes selling products and services over understanding or meeting the actual needs and desires of the customers.

Salesperson

A salesperson is an individual who sells goods or services to customers, often working on behalf of a company to facilitate transactions and promote sales.

Wise Customer

A term reflecting a customer who is informed, discerning, and judicious in their purchasing decisions, often seeking value and quality.