A Computer Maintenance Company Wants to ''Capture'' the Knowledge That

question 91

Multiple Choice

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

• A)reduce the amount of human capital.
• B)transfer structural capital into relationship capital.
• C)transfer human capital into structural capital.
• D)transform intellectual capital into knowledge management.
• E)prevent relationship capital from interfering with human capital.

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Definitions:

Normal Good

A good for which demand increases as the income of consumers increases and vice versa, all else being constant.

WARP

WARP, or the Weak Axiom of Revealed Preference, is an economic principle stating that if a consumer chooses one bundle of goods over another when both are available, then they will not choose the second bundle when the first one remains available.

Perfect Complements

Goods that are always consumed together in fixed proportions because their consumption provides utility only when combined, such as left and right shoes.

Income Effect

The change in an individual's consumption choices that results from a change in their real income or purchasing power.