A Computer Maintenance Company Wants to ''Capture'' the Knowledge That

question 91

Multiple Choice

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

• A)reduce the amount of human capital.
• B)transfer structural capital into relationship capital.
• C)transfer human capital into structural capital.
• D)transform intellectual capital into knowledge management.
• E)prevent relationship capital from interfering with human capital.

---

Definitions:

Hoover's Approach

The strategies and policies employed by President Herbert Hoover aimed at combating the Great Depression, often criticized for being ineffective.

Federal Funds

Monies controlled by the federal government, often allocated to states or organizations for specific projects or programs.

Drought-Stricken Livestock

Animals that suffer from the effects of drought, often facing malnutrition and dehydration due to lack of water and feed.

New York Times

An American newspaper based in New York City, widely respected for its journalism, reporting, and editorial positions.