A Computer Maintenance Company Wants to ''Capture'' the Knowledge That

question 91

Multiple Choice

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

• A)reduce the amount of human capital.
• B)transfer structural capital into relationship capital.
• C)transfer human capital into structural capital.
• D)transform intellectual capital into knowledge management.
• E)prevent relationship capital from interfering with human capital.

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Definitions:

Uniform Commercial Code

A comprehensive set of laws governing all commercial transactions in the United States, intended to standardize and simplify the legal rules around sales, leases, negotiable instruments, and secured transactions among states.

Writing

The act or medium of expressing thoughts, ideas, or information through the use of written symbols or characters.

Statute of Frauds

A legal principle that requires certain types of contracts to be executed in writing and signed by the party to be charged, to be enforceable.

Document Signing

The act of officially endorsing a document through a handwritten or digital signature, signifying agreement or approval.