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Which of the Following Helps You Engage Your Customers in a Conversation

question 59

Multiple Choice

Which of the following helps you engage your customers in a conversation?


Definitions:

Crowding

The subjective and unpleasant feeling that there are too many people in a given area.

Density

The number of people divided by the area of the space they share.

Displaced Aggression

A defense mechanism where a person redirects aggressive feelings or behaviors from the original source of provocation to a safer or more socially acceptable target.

Fight-Or-Flight Syndrome

A physiological response to perceived harmful events, attacks, or threats to survival, preparing the body to either confront or avoid danger.

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