Which of the Following Is the Most Important Tool in Establishing

question 80

Multiple Choice

Which of the following is the most important tool in establishing a relationship with the customer?

• A)company Web site
• B)company CRM system
• C)Facebook
• D)search engine display ads

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Definitions:

Second Shift

The domestic labour performed by employed women at home after finishing their paid workdays.

Persistent Gender

Enduring gender roles and stereotypes that resist change and continue to shape societal expectations and interactions.

Hochschild

Relates to Arlie Hochschild, an American sociologist recognized for her research on emotions, gender roles, and the economic impacts of caregiving.

Queer Theory

An interdisciplinary approach that seeks to challenge and deconstruct traditional notions of sexuality and gender, focusing on the fluidity and socially constructed nature of these concepts.