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Retail e-commerce is continuing double-digit growth in 2012-2013.
Value Engineering
A systematic method aimed at improving the "value" of goods or products and services by using an examination of function. Value is the ratio of function to cost.
Non-value-adding Activities
Tasks or processes that do not add value to the final product or service from the customer's perspective.
Cost Driver Analysis
The examination of factors that influence the cost of a product or service, aimed at finding ways to improve efficiency and reduce expenses.
Root Cause
The fundamental reason for the occurrence of a problem, which when resolved, prevents a recurrence of that problem.
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