To Reduce the Amount of Non-Recyclable Waste That Employees Throw

question 48

Multiple Choice

To reduce the amount of non-recyclable waste that employees throw out each day, a major telephone company removed containers for non-recyclable rubbish from each office and workstation. This altered employee behaviour mainly by:

• A)increasing employee motivation to be less wasteful.
• B)altering situational factors so that employees have more difficulty practising wasteful behaviour.
• C)helping employees to learn how to be less wasteful.
• D)increasing aptitudes that make employees less wasteful.
• E)increasing organizational citizenship so that employees will be less wasteful.

Distinguish between intrinsic and extrinsic motivation and their roles in human behavior.

Define emotion and understand its complexity involving subjective experience, physiological response, and behavioral expression.

Describe the role of motivation, its characteristics, and its impact on human behavior.

Understand nonverbal cues and expressions in communication and deception.

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Definitions:

Patient's Identification

The process of verifying the identity of a patient through various means, such as ID cards, medical records, or personal information, to ensure proper healthcare delivery.

Viral Illness

An infection or disease caused by viruses, such as the flu or common cold.

Antipyretics

Medications used to reduce fever or lower body temperature.