All of the Following Are Trends in the Financial Service

question 57

Multiple Choice

All of the following are trends in the financial service industry except:

• A) industry consolidation.
• B) integrated financial services.
• C) pure online banks are displacing established multi-channel firms.
• D) growth of online personal banking.

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Definitions:

Buying Decision

refers to the process or outcome when a consumer or organization chooses to purchase a product or service after considering various factors.

Low-involvement Products

Goods that require minimal thought and effort from the consumer before purchase due to their routine nature or low price.

Decision Making

The cognitive process of selecting a course of action from among multiple alternatives.