People Have a Tendency to Screen Out Information That Is

question 147

True/False

People have a tendency to screen out information that is contrary to their assumptions.

Recognize the need for continuous improvement in both product and service quality.

Understand the importance of data and feedback in TQM practices.

Distinguish between different control types and their applications in TQM.

Understand the implications of quality management practices on organizational culture.

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Definitions:

Book Value Per Share

A financial measure that indicates the per share value of a company based on its equity available to shareholders.

Fixed Assets

Long-term tangible pieces of property that a firm owns and uses in its operations to generate income.

Initial Public Offering

The first time that the shares of a private company are offered to the public for purchase, often referred to as "going public."