In Organizational Settings, Empathy

question 44

Multiple Choice

In organizational settings, empathy

• A)has both a cognitive and emotional component.
• B)has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results.
• C)can reduce the likelihood of fundamental attribution error.
• D)improves sensitivity to the external causes of another person's behaviour and results.
• E)is not relevant.

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Definitions:

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