The Exit-Voice-Loyalty-Neglect (EVLN) Model

question 259

Multiple Choice

The exit-voice-loyalty-neglect (EVLN) model

• A)explains why the psychological contract differs between employees and their employers.
• B)outlines the four consequences of emotional intelligence.
• C)identifies the four ways to manage employee emotions.
• D)explains the main differences between affective commitment and continuance commitment.
• E)is a template for organizing and understanding the consequences of job dissatisfaction.

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Definitions:

Praises

Expressions of approval, commendation, or admiration.

Observational Learning

The method of adopting behaviors by monitoring and copying others.

Classical Conditioning

A learning process that involves pairing a previously neutral stimulus with an unconditioned stimulus to elicit a conditioned response.

High Income

Earning significantly above the median or average level in a given geographical area or within a specific field or industry.