The Ultimate Aim of Customer Relationship Management Is to Produce

question 128

Multiple Choice

The ultimate aim of customer relationship management is to produce ________.

• A)customer delight
• B)customer satisfaction
• C)steady sales volume
• D)a reliable database
• E)sustainable business

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Definitions:

Semiconservative Replication

The method by which DNA is duplicated in all known cells, where each of the two strands of the DNA molecule serve as a template for the production of the complementary strand.

Double Helix

The spiral structure forming the shape of DNA molecules, consisting of two strands wound around each other.

New Strands

Refers typically to the newly synthesized strands of DNA or RNA following replication or transcription processes.

Adenine

One of the four nucleotide bases in DNA and RNA, which pairs with thymine in DNA and uracil in RNA.