The Digital Age Has Changed the Way Customers View Convenience

question 59

Multiple Choice

The digital age has changed the way customers view convenience, speed, price, product information, service and ________.

• A)brand interactions
• B)sales
• C)wants
• D)advertising
• E)satisfaction

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Definitions:

Moral Development

The process through which individuals evolve their understanding of what is right and wrong, greatly influenced by personal experiences and cultural context.

Basic Framework

The underlying structure or set of ideas that forms the basis or foundation for something, such as a theory, system, or organization.

Theorist

An individual who develops theories or a systematic framework of concepts intended to explain specific phenomena.

Aggressive-Rejected

A type of childhood rejection, when other children do not want to be friends with a child because of his or her antagonistic, confrontational behavior.