Stephanie and Jamal Attended a Sales Seminar

question 144

Multiple Choice

Stephanie and Jamal attended a sales seminar. Both left the seminar with differing opinions about what was important to implement in their jobs. Both used the information in different ways, according to what each already believed was important. They have engaged in ________.

• A)selective distortion
• B)selective attitude
• C)selective retention
• D)selective attention
• E)perceptual defense

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Definitions:

Predict Behavior

The attempt to forecast an individual’s future actions based on patterns of their past behavior or psychological models.

Surface Traits

Observable qualities or characteristics of personality that can be easily seen by others, in contrast to deeper, less obvious traits.

Source Traits

Fundamental personality traits that are intrinsic to an individual and give rise to surface traits in various situations.

Dynamic Traits

refer to personality attributes that are adaptable and can change in response to different situations or over time.