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Products and Services Fall into Two Broad Classes Based on the Types

question 159

Essay

Products and services fall into two broad classes based on the types of consumers that use them. Name these two broad classes and describe how they are different from each other.


Definitions:

Organisational Goals

The objectives or targets that an organization aims to achieve, which guide its operational and strategic decisions.

Corrective Action

Measures taken to identify, eliminate, and prevent recurrence of defects or problems in a process or system.

Referent Power

A form of influence based on the charisma and interpersonal attraction of the leader, leading others to identify with them.

Personal Power

The influence and authority an individual possesses within an organization or group, derived from personal attributes or relationships rather than formal positions.

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