Electronic Brainstorming Tends to Reduce the Adverse Effects of Evaluation

question 18

Essay

Electronic brainstorming tends to reduce the adverse effects of evaluation apprehension and production blocking which tend to occur in traditional team decision-making sessions. Explain how these two concepts adversely affect traditional team decision making and why they are less likely to occur in electronic brainstorming.

Recognize the principles behind mass customization and the importance of modular design in its execution.

Grasp the concept of service productivity strategies, including postponement and service blueprinting.

Understand the significance of process maps and their enhancement with time and customer interaction components.

Distinguish between process focus, repetitive focus, mass customization, and product focus strategies and their effects on volume, variety, and equipment utilization.

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Definitions:

Accrued Wages

Compensation that employees have acquired through work but still awaits disbursement by the employer.

Wages Expense

The total cost incurred by a company for the compensation of its employees, excluding benefits and bonuses.

Wages Payable

A liability account that records the amounts owed to employees for work that has been performed but not yet paid.

Biweekly Salaries

Compensation paid to employees on a two-week basis, typically resulting in 26 pay periods per year.