A Diverse Team Is Better Than a Homogeneous Team

question 111

Multiple Choice

A diverse team is better than a homogeneous team

• A)on complex projects and tasks requiring innovative solutions.
• B)in situations where the team must reach the performing stage of team development quickly.
• C)Never; heterogeneous teams are always less effective than homogeneous teams.
• D)on tasks requiring a high degree of cooperation.
• E)in every organizational activity.

---

Definitions:

Adjustment Message

Communication intended to address a complaint or request, aiming to rectify an issue and maintain customer satisfaction.

Sympathy Note

A written message expressing feelings of condolence and support for someone who has experienced loss or misfortune.

Communication Channel

The medium through which information is transmitted from sender to receiver, such as email, phone, or face-to-face.

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service.