In Which of the Following Situations Is Production Blocking Most

question 105

Multiple Choice

In which of the following situations is production blocking most likely to occur?

• A)An employee wants to complete a production task but lacks work experience.
• B)Group norms encourage production employees to gossip rather than do their jobs.
• C)The company forms an electronic brainstorming group to get new ideas for a product.
• D)A committee of 30 senior academics meet to exchange ideas using formal rules of order.
• E)A supervisor meets privately with an employee to discuss the employee's past performance.

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Definitions:

Primary User

The primary user is the main individual or group of individuals who are the intended users or beneficiaries of a product or service.

Direct Negative-No Question

A type of question that prompts a negative response and is directly tailored to confirm a particular assumption or piece of information.

Opinion Approach

An approach whereby a salesperson shows that the buyer’s opinion is valued.

SPIN Approach

A sales technique that involves asking Situation, Problem, Implication, and Need-payoff questions to understand a customer's needs and propose solutions.