The Introduction of E-Mail Hasthe Volume of Communication, Particularly Messages

question 116

Multiple Choice

The introduction of e-mail hasthe volume of communication, particularly messages sent toin the organization.

• A)increased; higher levels
• B)decreased; lower levels
• C)increased; lower levels
• D)decreased; other departments
• E)increased; retirees

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Definitions:

Serial-Position Effect

The tendency for individuals to recall the first and last items in a series best, and the middle items worst.

Fraternity Members

Individuals who are members of a fraternity, a social organization typically found in colleges or universities.

Retroactive Interference

The process by which newly learned information makes it harder to recall information that was learned earlier.

Massed Practice

A learning strategy that involves intensive, continuous sessions of practice or study with little to no rest between sessions.