Active Listeners Improve Their Evaluating Activities by

question 82

Multiple Choice

Active listeners improve their evaluating activities by

• A)showing interest.
• B)interrupting when they disagree with the speaker.
• C)organizing information.
• D)clarifying the message.
• E)They do all of these.

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Definitions:

Units of Utility

A measure of satisfaction or pleasure that a consumer receives from consuming a product or service.

Utility

In economics, a measure of satisfaction or happiness that a consumer derives from the consumption of goods and services.

Satisfaction

The fulfillment of one's needs or the pleasure derived from consuming goods or services.

Consuming It

Pertains to the act of using up resources or products to satisfy needs or desires.