The Selling Process Consists of Seven Steps

question 29

Multiple Choice

The selling process consists of seven steps.When we distil those steps to basic,underlying goals,they all focus on the goals of ________ and ________.

• A)closing sales;getting orders from customers
• B)getting new customers;obtaining service ideas from customers
• C)getting new customers;obtaining orders from customers
• D)overcoming objections;developing relationships with customers
• E)managing old customers;following up with customers

Understand and describe the benefits of participative management and teamwork in an organizational setting.

Identify effective strategies for managing team conflict to improve group dynamics and outcomes.

Recognize the importance of individual roles in collaborative projects and how to best allocate responsibilities.

Describe the advantages and disadvantages of various team configurations and how they impact team effectiveness.

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Definitions:

Shared Code of Morality

A set of ethical principles and values that are accepted and followed by a group or society.

Sociological Imagination

A term coined by C. Wright Mills, it refers to the ability to see the relationship between individual experiences and the larger society.

Suicide Rates

Statistical measures of the number of suicides occurring in a given population during a specified period, typically per 100,000 individuals per year.

Industrial Revolution

A period of major industrialization that took place during the late 1700s and early 1800s which transformed economies that had been based on agriculture and handicrafts into economies based on large-scale industry, mechanized manufacturing, and the factory system.