Examlex
During the 'presentation step' of the selling process,the salesperson tells the product 'story' and explains the product benefits to the customer.
Hindsight Bias
The inclination to think, upon discovering a result, that it was predictable in hindsight, referred to as the "knew-it-all-along" effect.
Psychological Theories
Frameworks for understanding mental processes and behavior through systematized concepts and propositions.
Common Sense
Practical judgment concerning everyday matters, or a basic ability to perceive, understand, and judge that is shared by ("common to") nearly all people.
Overconfidence
The condition of having excessive confidence or belief in one's own abilities, often more than is objectively warranted.
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