In the 'Handling Objections' Step of the Selling Process,a Salesperson

question 145

Multiple Choice

In the 'handling objections' step of the selling process,a salesperson should seek out hidden objections,ask the buyer to clarify objections,treat objections as opportunities to provide more information and ________.

• A)offer the buyer a discount for placing an order early
• B)seek to minimise or play down the objections
• C)compliment the buyer for bringing the objections up
• D)turn the objections into reasons for buying
• E)move on to closing the sale

---

Definitions:

Married Women

Women who are legally in a marriage; this status often involves various social, legal, and personal implications.

Psychological Demand

The degree to which a task requires sustained psychological effort or skills.

Mental Load

The cognitive burden of keeping track of and managing household tasks, responsibilities, and planning, often disproportionately shouldered by one person in a household.

Decision Control

The extent to which individuals have the power or autonomy to make choices and decisions regarding aspects of their life or work, influencing their sense of control and satisfaction.