Krystal's Boss in the Accounting Department Initially Rejected Her Proposal

question 134

Multiple Choice

Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process. So Krystal spoke to-and received support from-the heads of two departments that would benefit from the proposed budgeting process. She also found support from several coworkers in the accounting department, because they believed the new budgeting process would be simpler and fairer. When Krystal's boss realized that several key people supported the new budgeting system, he reluctantly agreed to test it in a pilot project. What influence is Krystal mainly using here?

• A)Both silent authority AND coalition formation.
• B)Impression management
• C)Silent authority
• D)Coalition formation
• E)Assertiveness

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Definitions:

Decision Maker

An individual responsible for making choices or deciding on matters within a specific context, such as healthcare or business.

Splint

A device used to support, immobilize, or protect a limb, bone, or joint that is injured.

Independent Intervention

Actions taken by a healthcare provider autonomously to address a patient's health needs, without the need for physician's orders.

Ensures Clarity

The action or process of ensuring that something is easily understandable and free from confusion or ambiguity.