Krystal's Boss in the Accounting Department Initially Rejected Her Proposal

question 134

Multiple Choice

Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process. So Krystal spoke to-and received support from-the heads of two departments that would benefit from the proposed budgeting process. She also found support from several coworkers in the accounting department, because they believed the new budgeting process would be simpler and fairer. When Krystal's boss realized that several key people supported the new budgeting system, he reluctantly agreed to test it in a pilot project. What influence is Krystal mainly using here?

• A)Both silent authority AND coalition formation.
• B)Impression management
• C)Silent authority
• D)Coalition formation
• E)Assertiveness

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Definitions:

Leader

An individual who guides or directs a group, organization, or country, often demonstrating qualities such as vision, courage, and integrity.

Win-lose Strategy

A conflict resolution approach where one party's gain is perceived as another party's loss, leading to a competitive scenario.

Resolving Conflict

The process of finding a peaceful solution to a disagreement between parties.

Submission

The action of presenting a document, proposal, or work for review, judgment, or consideration.