An Insurance Salesperson Has Installed a Software Program on Her

question 126

Multiple Choice

An insurance salesperson has installed a software program on her company's customer database that will remind her to mail birthday and anniversary cards to her clients.She is using the customer database to ________.

• A)identify prospects for sales calls
• B)deepen customer loyalty
• C)qualify potential customers
• D)reactivate customer interests in buying insurance
• E)create sales leads

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Definitions:

Retinal Disparity

A perceptual difference between the images projected on the two retinas when viewing the world from slightly different angles, critical for depth perception.

Linear Perspective

A depth cue in drawing and painting where parallel lines seem to converge as they recede into the distance, mimicking depth perception.

Gestalt Psychology

A psychological approach that emphasizes understanding the whole context or pattern rather than its individual components, often summarized by the phrase "the whole is greater than the sum of its parts."

Transactional Analysis

A psychoanalytic theory and method of therapy wherein social transactions are analyzed to determine the ego state of the communicator as a basis for understanding behavior.