An Insurance Salesperson Has Installed a Software Program on Her

question 126

Multiple Choice

An insurance salesperson has installed a software program on her company's customer database that will remind her to mail birthday and anniversary cards to her clients.She is using the customer database to ________.

• A)identify prospects for sales calls
• B)deepen customer loyalty
• C)qualify potential customers
• D)reactivate customer interests in buying insurance
• E)create sales leads

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.