Communication Is a Potential Source of Conflict Because

question 170

Multiple Choice

Communication is a potential source of conflict because

• A)ineffective communication often leads to an escalation in the conflict cycle.
• B)all interpersonal communication results in relationship conflict.
• C)perceptions of conflict reduce a person's motivation to communicate in the future.
• D)communication leads to misunderstanding.
• E)ineffective communication often leads to an escalation in the conflict cycle and perceptions of conflict reduce a person's motivation to communicate in the future.

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Definitions:

Black Box

The unobservable, internal process taking place within the mind of the prospect as he or she reaches a decision whether or not to buy.

Product Advantage

The unique benefits or features that make a product superior to competing offerings in the eyes of the target market.

Individual Factors

Personal characteristics or traits that affect consumer behavior, including age, income level, education, and personal preferences.

Organizational Buying

Organizational buying refers to the decision-making process and purchase activities undertaken by formal organizations to acquire products and services for their own use or production.