Which of the Following Is True About Emoticon Use for Business

question 31

Multiple Choice

Which of the following is true about emoticon use for business communications?

• A)Emoticons should only be used for internal communications.
• B)Emoticons should be avoided in all professional communications.
• C)Emoticons can soften the impact of negative messages.
• D)Emoticons can add depth and meaning to email messages.
• E)Emoticons can be used for internal and external messages very effectively.

---

Definitions:

Marketplace

A venue, either physical or digital, where buyers and sellers come together to exchange goods and services.

Wholesale and Retail Environments

The physical and market settings in which wholesale and retail transactions take place, each having its specific characteristics and requirements.

Brick-and-mortar Stores

Physical retail outlets located in buildings as opposed to online or digital shops.

Four Ps

A marketing mix concept that includes Product, Price, Place, and Promotion, used for effective marketing strategy planning.