Which of the Following Is a Key Point When Providing

question 63

Multiple Choice

Which of the following is a key point when providing sources for recommendations?

• A)The indirect approach for requests should be used.
• B)Avoid stating why the recommendation is required.
• C)Always ask permission before using someone as a reference.
• D)Always offer to pay the person for their time in writing the reference.
• E)Avoid pressuring the receiver by mentioning a deadline.

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Definitions:

Finishes

The final coatings, surfaces, or treatments applied to products or materials to achieve desired aesthetic or functional properties.

Automated Service Design

The process of using technology to design services that reduce or eliminate the need for human intervention in service delivery.

Moment of Truth

Critical interactions or points in service delivery that significantly affect the customer's perception of the brand or organization.

Quality Function Deployment

Quality Function Deployment (QFD) is a systematic approach to design based on customer requirements that aims to ensure quality is built into products and services from the beginning.