When Making a Claim to a Company,what Is the Purpose

question 85

Multiple Choice

When making a claim to a company,what is the purpose of the message?

• A)To ask for a settlement of the claim
• B)To write a formal complaint
• C)To suggest how a product or service could be improved
• D)To provide a goodwill gesture, allowing the company to improve the product
• E)To ask for a resolution to a problem before further steps are required

---

Definitions:

Lighthouses

Towers equipped with navigational lights and other signaling equipment designed to guide ships and warn them of hazards at sea or along coastlines.

Ship Captains

Professionals responsible for navigating ships and supervising their crew to ensure the safe transportation of cargo or passengers.

Basic Research

Fundamental scientific investigation aimed at gaining more comprehensive knowledge or understanding of the subject under study, without immediate practical application in mind.

Public Sector

The sector of an economy that is controlled by the government and includes government services and enterprises.