When Refusing an Applicant's Direct Request for a Recommendation,which of the Following

question 91

Multiple Choice

When refusing an applicant's direct request for a recommendation,which of the following is the best format?

• A)The message should be detailed and indirect.
• B)The message should imply the refusal, suggest an alternative and use a polite close.
• C)The message should directly state the refusal, suggest an alternative and use a close that encourages questions if necessary.
• D)The message should be brief and direct.
• E)The message should be brief and indirectly imply the refusal.

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Definitions:

Operant Conditioning

A learning tactic where behavioral magnitude is conditioned by rewards or disciplinary actions.

Eclectic

Selecting or employing individual elements from a variety of sources, systems, or styles.

Transference Behaviors

In psychotherapy, the phenomenon where clients project feelings and attitudes from past relationships onto the therapist.

Thought Patterns

The habitual ways in which one tends to think or process information, which can influence behavior and emotions.