When Closing a Persuasive Message for a Claim or Adjustment,what

question 95

Multiple Choice

When closing a persuasive message for a claim or adjustment,what should be included in the message?

• A)How a successful resolution will repair or maintain a mutually beneficial working relationship
• B)Contact information, including time when to best reach you
• C)An idea of the potential consequences of not coming to a mutually beneficial solution
• D)A specific statement of how you would like to see the issue resolved
• E)A complete and specific review of the facts

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Definitions:

Task Delegation

The process of assigning responsibility and authority for specific tasks or activities from one individual, often a manager or leader, to another, typically a subordinate or team member.

Trusting Relationships

Trusting Relationships are connections between individuals or groups that are characterized by trust, reliability, and confidence in each other's integrity and abilities.

Team Member Extraversion

Describes the extent to which a team member possesses outgoing, energetic, and sociable behaviors within a team setting.

Subordinates' Similarity

The extent to which employees, in terms of backgrounds and perspectives, resemble their colleagues or superiors within an organization.