When Facing a Hostile Audience During an Oral Presentation,________

question 21

Multiple Choice

When facing a hostile audience during an oral presentation,________.

• A)reward their goodwill with a presentation that is clear, concise, and upbeat
• B)consider a direct approach to calm their fears and build acceptance
• C)consider the indirect approach to find common ground and to diffuse anger before sharing your message
• D)avoid eye contact to appear sincere and trustworthy
• E)skip sections in your presentation that the audience does not want to hear

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Definitions:

Great Goals

Objectives that are ambitious, clear, and challenging, yet achievable, and that motivate individuals or teams to perform at their highest levels.

Specific

Clearly defined or identified; precise or particular in nature.

Timely

Occurring at a suitable or opportune moment, often with the implication of being precisely timed for its purpose.

Quantified Work Goals

Specific, measurable objectives related to work output that employees aim to achieve within a set time period.