When Making Claims or Requesting Adjustments,you Should ________

question 71

Multiple Choice

When making claims or requesting adjustments,you should ________.

• A)avoid revealing your contact information
• B)use the indirect approach
• C)always maintain a professional tone
• D)not request specific action; leave that to the reader
• E)warn the reader of the consequences of inaction

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Definitions:

Comprehensive Coverage

A type of automobile insurance that provides protection against loss when the insured’s car is damaged or destroyed by fire, lightning, flood, hail, windstorm, riot, vandalism, or theft.

Actual Cash Value

The amount equal to the replacement cost of damaged or stolen property minus depreciation.

Liability

The condition of being legally accountable for certain actions or responsibilities, particularly regarding financial debts or legal duties.

Replacement Value

The cost to replace an asset or property with a new one of similar kind and quality at current market prices.