In the Body of Your Routine Message Making Claims or Requesting

question 32

Multiple Choice

In the body of your routine message making claims or requesting actions,you should ________.

• A)clearly express your anger and frustration
• B)warn the reader of the consequences of inaction
• C)apologize for the inconvenience caused
• D)request specific action
• E)give a complete and specific explanation of the details

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Definitions:

Managers

Individuals in an organization responsible for directing and overseeing the work of a group of people.

Leaders

Individuals who guide, influence, or command groups, organizations, or countries.

Similarities

Aspects or characteristics that are alike between two or more objects, individuals, concepts, or situations.

Differences

Variances or disparities between individuals, objects, or situations, typically considered in context to highlight diversity or contrast.