The Direct Approach to Organize Negative News Messages Should Be

question 17

Multiple Choice

The direct approach to organize negative news messages should be used when ________.

• A)the blow of the negative news is to be softened
• B)the reader has an emotional investment in the situation
• C)the bad news is not expected by the reader
• D)a close working relationship is to be maintained with the reader
• E)the bad news will not come as a shock to the reader

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Definitions:

Antigens

Substances or molecules that, when introduced into the body, trigger an immune response leading to the production of antibodies.

Cytokines

Small proteins important in cell signaling, with roles in the immune system, including mediating and regulating immunity, inflammation, and hematopoiesis.

Allergy

A condition in which the immune system reacts abnormally to a foreign substance.

Interstitial Fluid

Fluid found between tissue cells that is absorbed by lymphatic capillaries to become lymph.