Margaret Is in the Process of Developing a Message,using the Direct

question 26

Multiple Choice

Margaret is in the process of developing a message,using the direct approach,to inform a customer that the company is currently all sold out of the AT3 model lawnmower that he wished to purchase.Which of the following lines would best form the opening lines of this message?

• A)The AT3 model lawnmower is the best-selling lawnmower in the market right now and a favorite of homeowners across the country.
• B)We regret to inform you that we are currently all sold out of the AT3 model lawnmower that you had requested.
• C)We are currently all sold out of the best-selling AT3 model lawnmower that you had requested.
• D)Summer is peak season for us and we usually see a marked spike in demand for our entire range of lawn mowers during this time; it's no different this time.
• E)Due to the recent spike in demand, we are currently unable to fill your order for the AT3 model lawnmower.

---

Definitions:

Liability for Negligence

A legal obligation that arises when an individual or entity fails to take reasonable care to avoid causing harm to another person, resulting in injury or loss.

Material Fact

A fact that would be important to a reasonable person in deciding whether to engage or not engage in a particular transaction.

Securities Act of 1933

A U.S. law enacted as part of the New Deal, aimed at ensuring transparency in financial statements so investors can make informed decisions about investments, and establishing laws against misrepresentation and fraudulent activities in the securities markets.

Registration Statement

A document filed with the SEC that contains detailed information about a company's operations and securities it intends to offer.