When Providing Reasons for Bad News in a Negative News

question 48

Multiple Choice

When providing reasons for bad news in a negative news message that uses the indirect approach,you should ________.

• A)use "company policy" as the reason whenever possible
• B)start with the most positive points and then move on to increasingly negative ones
• C)present your reasons in a clearly apologetic tone
• D)avoid going into details of the reasons for the bad news
• E)avoid couching negative points in positive language

Grasp the implications of variable and absorption costing on financial statements and decision making.

Comprehend the effects of production and sales levels on a company’s profits under different costing methods.

Recognize the impact of fixed and variable costs in cost accounting.

Assess how changes in production and inventory levels affect gross profit and ending inventory valuation.

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Definitions:

If

A conditional term used to stipulate a circumstance or requirement for a particular outcome or state to occur.

Asserted

Stated confidently or forcefully as a fact or belief.

Unasserted

Not confidently or forcefully stated or expressed.

Connective

A word or phrase in logic that connects propositions, such as "and," "or," and "not."