Which of the Following Is True About Refusing Routine Requests

question 5

Multiple Choice

Which of the following is true about refusing routine requests?

• A)Use phrases such as "Let me think about it and get back to you" as a way to delay saying no.
• B)The direct approach is sufficient, except when the matter at hand is significant.
• C)Decline a request without offering any explanation.
• D)Always imply that other assistance or information might be available.
• E)The direct approach works best when the stakes are high for you or for the receiver.

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Definitions:

Photocoagulation

A medical process that uses laser light to coagulate tissue, often used in the treatment of various eye diseases.

EM

Abbreviation for electron microscopy, a technique for obtaining high-resolution images of biological and non-biological specimens.

VA

Often an abbreviation for Veterans Affairs, a government-led organization serving military veterans; can also refer to Visual Acuity, a measure of eyesight clarity.

Hyperopia

A vision condition in which distant objects are seen more clearly than near objects due to the eye's shape causing light rays to focus behind, instead of on, the retina.