Patrick,a Former Employee,has Requested You to Provide a Letter of Recommendation

question 28

Multiple Choice

Patrick,a former employee,has requested you to provide a letter of recommendation vouching for his skills and abilities to Quebec Systems,a prospective employer.However,you must turn down his request because your company only allows you to confirm employment dates and designation.Which of the following would be the most effective as the opening for a message refusing his request?

• A)As you probably know, company policy only allows me to confirm your employment dates and designation, as this will reduce the company's legal responsibility.
• B)In today's litigation-prone environment, it is very important for companies to place restrictions on what can and cannot be revealed in all business communications.
• C)We cannot comply with your request because the legal department has advised us to reveal no more than your dates of employment and designation to Quebec Systems.
• D)The legal department has authorized me to confirm your employment dates and designation to Quebec Systems.
• E)Thank you for informing us about your job opportunity with Quebec Systems.

Differentiate between continuous and partial reinforcement schedules and their effects on behavior.

Describe behavior modification techniques and their applications.

Understand the principle of observational learning and its components.

Comprehend the phenomenon of instinctive drift and its implications for learning.

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Definitions:

Job Burnout

A state of physical, emotional, or mental exhaustion combined with doubts about one's competence and the value of one's work.

Health Performance

A measurement of how well an individual or population is achieving specific health outcomes.

Work Stress

The physical and emotional strain or tension experienced as a result of job demands, challenges, or pressures.

Manifest

To display or exhibit a quality, feeling, or characteristic openly; in logistics, it also refers to a comprehensive list of cargo on a ship, plane, truck, or train.