Which of the Following Is a Guideline for Responding Effectively

question 87

Multiple Choice

Which of the following is a guideline for responding effectively to rumors and negative information in a social media environment?

• A)Limit your online presence to prevent online attacks and malicious campaigns.
• B)Use automated reputation analysis and other technologies to listen to what people are saying.
• C)Respond to each and every rumor or negative information that appears in social media.
• D)Wait until a negative situation occurs to engage with customers in a social media environment.
• E)Respond instantly and spontaneously to rumors and negative information online.

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Definitions:

Selecting New Team Members

The process of evaluating and choosing individuals to form or join a team based on skills, compatibility, and potential contributions.

Evaluating Performance

The process of assessing the effectiveness and efficiency of an individual's or organization's work outcomes and methods.

Forming Stage

Focuses around the initial entry of members to a team.

Team Development

The process of improving collective performance through enhancing interpersonal relations, clarifying team roles, and solving team problems.