One of the Biggest Factors in Implementing SOX Was

question 44

Multiple Choice

One of the biggest factors in implementing SOX was:

• A) reviewing the financial reports.
• B) establishing internal control procedures.
• C) disclosing deficiencies in internal controls.
• D) the cost of implementing the system.
• E) government approval.

Interpret quality cost reports for decision making.

Understand the concept of manufacturing cycle efficiency (MCE) and how to calculate it.

Analyze throughput time in different scenarios to assess production efficiency.

Utilize recorded order times to evaluate and compare operational performance across different cases.

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Definitions:

Responsiveness

The ability of a company, system, or individual to quickly and effectively respond to customer requests, market changes, or other demands.

Service Quality

The assessment of how well a delivered service matches the expectations of the customer, often a critical component in customer satisfaction.

Customer Contact Audit

An evaluation of all the points at which a business interacts with its customers to assess and improve service quality and customer experience.

Flowchart

A diagram that depicts a process, system, or computer algorithm, typically using symbols to represent steps and arrows to show the flow direction.