Establishing a Hierarchy to Let All Management and Employees Know

question 102

Multiple Choice

Establishing a hierarchy to let all management and employees know what is going on in a company would be an example of what element of internal control?

• A)Risk assessment
• B)Monitoring
• C)Information and communication
• D)Control environment

Understand the concept of poka-yoke and its application in preventing mistakes.

Explain the use of various diagrams and tools (e.g., Pareto charts, scatter diagrams) in identifying and solving quality problems.

Distinguish between different costs associated with quality and identify strategies for managing them.

Discuss the evolution of quality management practices and standards, including ISO 9000, and understand the significance of conforming quality vs. target-oriented quality.

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Definitions:

Standard of Living

The level of wealth, comfort, material goods, and necessities available to a certain socioeconomic class in a certain geographic area.