Which of the Following Is an Example of Self-Service Technologies

question 49

Multiple Choice

Which of the following is an example of self-service technologies?

• A) calling for a pizza delivery
• B) buying a service contract for a computer
• C) printing tickets from a home computer
• D) visiting a parts-and-service department
• E) offering secondary service features

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Definitions:

Revenue Test

A criterion used to determine the effectiveness of a business's ability to generate income.

Total Amount

The complete sum or quantity calculated by adding together all the individual components or values.

Revenues

The total amount of income generated by the sale of goods or services related to a company's primary operations.

Reportable Segment

A part of an organization that engages in business activities from which it may earn revenues and incur expenses, and whose operating results are regularly reviewed by the organization's chief operating decision maker.