List the Eight Different Variables Associated with Customer Switching Behavior

question 34

Essay

List the eight different variables associated with customer switching behavior, and give an example of each.

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Definitions:

Interaction

A situation in statistical analyses where the effect of one variable on an outcome depends on the level of another variable.

Variances

Measures of the spread or dispersion within a set of data points, indicating how much individual observations differ from the average value.

Two-way Factor ANOVA

A statistical analysis technique used to examine the impact of two independent variables on a dependent variable, and it also considers the interaction between the two independent variables.

Interaction Component

Part of an analysis that measures the effect of combining two or more factors, beyond their individual effects.