A Salesperson Who Is Contacting Possible Buyers by Mail or Phone

question 29

Multiple Choice

A salesperson who is contacting possible buyers by mail or phone to assess their level of interest and financial capacity is in the ________ step of the selling process.

• A) preapproach
• B) prospecting and qualifying
• C) presentation and demonstration
• D) following up
• E) overcoming objections

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Definitions:

Expressing Intent

The act of communicating one's purpose or goals clearly, especially in the context of contracts or legal agreements, to ensure mutual understanding and agreement.

Partnership Obligation

Duties and responsibilities that partners within a partnership have towards the partnership and each other.

Liable

Legally responsible for an act or a consequence.

Dissociation

The process or action by which a member of an entity such as a partnership or association formally ends their association with, or participation in, that entity.